December 12, 2022

Doing More with Less: How to Stop Hedging and Start Making Smarter Bets

By Amrita Mathur Former VP of Marketing
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You’ve heard it before: "Ideas are nothing; execution is everything."

But what happens to ideas and execution when resources become scarce? When your creative team is downsized, when hiring freezes and mass layoffs become commonplace, when there are fewer hands on deck, when every expense is carefully scrutinized?

Companies of all sizes—from the scrappy startup to the biggest enterprise—are grappling with this reality right now as the world braces for a global economic downturn in 2023.

The only thing "business as usual" is businesses still need to bring in revenue to stay afloat, and so more is expected of marketing and creative teams, many of whom are now working with less.

In good times…

Growth is a land grab. Companies could gamble on several experimental ideas at once, knowing they might not pan out:

  1. Build a media company! ✅
  2. Re-brand!✅
  3. Start a podcast!✅
  4. Acquire a media company!✅
  5. Partner with a celebrity influencer!✅

A year ago, you could throw spaghetti at the wall and see what sticks, and it was easy to get the green light to execute almost any if it sounded the least bit interesting.

In these times…

Marketing is forced to contend with limited internal resources and declining market demand as businesses and consumers prioritize must-haves over nice-to-haves.

Throwing spaghetti at the wall is no longer a viable option—the price of pasta has literally gone up.

When marketing can't afford to be a game of chance, it becomes one of choices.

Suddenly, all those ambitious ideas come crashing back down to earth:

  1. Build a media company!❌
  2. Re-brand!❌
  3. Start a podcast!❌
  4. Acquire a media company!❌
  5. Partner with a celebrity influencer!❌

So, how can we adapt?

Stop Hedging and Start Making Smarter Bets

With less capacity to execute and fewer “chips” to gamble on marketing ideas, the knee-jerk reaction is to hedge our bets by reigning in costs and sticking to what's safe.

It's a sound strategy in theory, but in practice might backfire for three reasons.

1. There's less demand to capture in a downturn

Forced to choose between reliable, incremental growth tactics and creative high-risk/high-reward ideas, it's easy to choose caution.

But prioritizing safer demand capture tactics when demand is dwindling across the board leaves marketing and creative teams playing defense when they should be playing strategic offense.

Recessions are the worst time to fight for demand. And recessions are a great time to create demand.

Christopher Lochhead, Author of Play Bigger

A smarter bet: Create demand instead

With fewer resources, shiny objects are now distractions and the focus is back on the first function of marketing: generating demand for the products and services you sell.

In fact, a 2022 Gartner survey of CMOs found that the top three areas of investment for marketing budgets were:

  1. Campaign creation and management (10.1%)
  2. Brand strategy (9.7%)
  3. Marketing operations (9.6%)

Marketing strategies may be re-orienting around brand awareness, engagement campaigns, and better efficiency, but 58% of the CMOs surveyed acknowledged that their teams still lacked the capabilities to execute their strategies, bringing us to the next problem with hedging.

2. High-impact ideas are half-executed (or not executed at all)

How many winning ideas are gathering dust in your Kanban board’s backlog—all because they were waiting on resources?

How many good ideas have been dismissed as bad ideas only because they lacked enough fuel for the last mile? The ones that could have been roaring successes with the right creative talent, strategic distribution, or a faster time-to-market?

Getting the resources to execute can be tough even in good times. But when resources are scarce, winning ideas might end up never seeing the light of day.

A single well-executed smart bet can change the course of a company, like Patagonia's famous "Don't Buy This Jacket" anti-consumerism ad which appeared in the New York Times for Black Friday.

Still, how can marketers and creatives manage the risks associated with untested ideas when they can't afford the cost of failure?

A smarter bet: Make space for integrated marketing campaigns

Instead of throwing darts in the dark hoping for a bullseye, an integrated marketing campaign focused on a specific high-value target audience can help get your brand and message out to the market in a more reliable manner.

With channels, creative, and incentives aligned around the same campaign, the overall cost of these bigger bets starts to come down as:

  • Copy and creative can be repurposed from one channel to another
  • Greater consistency in the customer journey—from brand awareness ads to campaign offers to landing pages—leads to more efficient customer acquisition costs
  • Resources allocated to converting less qualified audiences are refocused on audiences with a high likelihood of becoming a customer

3. Politics become fiercer as resources become scarcer

What happens when performance marketing can't get a designer's time to launch a new campaign because the creative team is tied up in a brand campaign?

Corporate politics.

When even the low-hanging fruit becomes hard to pick, it can get Game of Thrones real quick, leading to all kinds of dysfunctions, especially between marketing and creative teams.

“It’s politics in a lot of ways in companies. You’ve got all these OKRs and everybody’s trying to take credit, trying to attribute to whatever they’re doing. Everyone’s just trying to justify their existence.”

—James Robinson, Chief Marketing and Strategy Officer at Insurate

A smarter bet: Invest in creative operations to add more capacity for execution

Overcoming limited resources as a barrier to execution means investing in areas outside of tactical execution: operations, technology, and outsourcing.

The gains in speed, bandwidth, and cost-efficiency allow more ideas to be executed more thoroughly:

  • Outsource the execution to freelancers, agencies, or Superside to make up for a lack of headcount
  • Implement templates and tools that can help scale creative output
  • Automate workflows and project updates where possible to help teams operate more smoothly

Resilient Marketing and Creative Teams Don’t Rely on Luck

Resilient marketers and creative teams are often no strangers to scarcity—from one-person marketing teams who got by on good ideas and grit to unicorn creatives who've shipped viral videos with $0 budgets.

These teams and their tactics are worth looking to for inspiration for how to approach marketing in a recession or any situation where we're forced to do a lot with a little.

Continue Reading


For Creative Directors

For Marketers

  • Creative Operations
    The new marketing playbook to launch campaigns faster with better ROI and flexibility to adapt to market shifts
  • Experiment With Confidence
    Use Data, Insights, and Beliefs to make smart Bets (DIBB framework) to propel your marketing forward in uncertain times
  • How Superside used UGC video to lower CPL
    Learn how UGC-style video delivered a 217% increase in lead acquisition and cut our cost-per-lead by 45% month over month.


Amrita Mathur Former VP of Marketing

Amrita is a veteran B2B SaaS marketer and the VP of Marketing at Superside. Besides preaching to everyone and their mother about how good execution is the ultimate differentiator for your company, she hosts our monthly Gather & Grow series featuring leaders from Adobe, Dropbox, HubSpot, Intuit, Shopify and more. Find her on LinkedIn and Twitter and say hi!

Expertise
UI Design
DesignOps
Video Marketing
Design Strategy
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