Ad lifespans and audience attention spans are shrinking, which means creative workloads are increasing to fight the fatigue. In the process, your mighty in-house creative team is often stretched to the limit.
Welcome to the creative roller coaster—the daily experience of in-house creative teams at high-growth mid-market and enterprise companies. With all the ups and downs, strategy wavers.
As you help your team brace for each twist and turn, you’ll hire for roles that make sense for your team and your business. However, you’ll also outsource to help balance skill and capacity gaps.
No matter which path you choose, identifying what lies ahead will help you be more prepared.
Deciding to hire someone isn’t as simple as hanging out a help wanted sign.
First, you have to determine, to the best of your knowledge, that you have the need for this position and that it’s in your best interest to invest your time and energy into the hiring, training and retention process.
It goes without saying that talented employees elevate and inspire the entire team. They share their expertise, get to know your brand and build relationships throughout the business.
While embarking on your hiring journey, you’ll probably also explore outsourcing for specific projects, capabilities or workloads so that you can free up your team to focus on the work that needs to stay in-house.
These days, a hybrid approach of building a solid in-house team and providing support with key outsourcing partners is par for the course.
When choosing between freelancers, agencies and Creative-as-a-Service (CaaS), consider the variables of speed, simply getting a job done quickly, and scale, actioning larger more complex projects.
When the time to completion is your overriding objective, you’re likely to consider using a freelancer or working with a CaaS partner. When scale is your priority, you’ll lean toward agencies or a CaaS partner.
Many in-house teams turn to freelancers for quick-turn requests.
But, because most freelancers are teams of one, there’s only so much capacity any single freelancer can provide—meaning they can’t be available for every assignment every time. Furthermore, differing ranges of skills and experience also affect quality and consistency.
On your own, it takes a lot of time to build relationships and get to a point where you have a cadre of go-to freelancers.
CaaS solutions solve this problem, carefully assembling and vetting a global network of top-tier design talent for a comprehensive range of creative services available whenever you need them. Partners, like Superside, also provide dedicated project managers who assign and manage talent on your behalf.
While agencies bring together a specialized grouping of talent, ideal for projects that require a greater range of expertise, it’s the agency model itself that creates the greatest barrier to success.
The process of pitching and negotiating project rates and retainers slows down the process of actually getting started. Setting the scope in stone also means that there’s very little room for change.
Inspired by agencies, CaaS providers have the ability to build specialized teams to meet your needs, all while allowing for changes, shifting priorities and accelerated timelines.
You know yourself, your team and your business. There will be times when it’s right to hire, outsource or do both. The same is true for the outsourcing partner or partners you choose.
For instance, as a CaaS solution, Superside is best suited for high-growth scale-up, mid-market and enterprise teams. Plus there will likely be instances where an individual freelancer or a specific agency makes the most sense.
The purpose of this playbook was simply to provide pathways to help guide your thoughts.
Hear why brands like Reddit, Articulate, Mitto and Clari chose Superside and some of the different ways they leverage CaaS. Oh, and say hi to Piotr Smietana, Director of Brand and Marketing Creative at Superside.
Get a demo and discover how 450+ ambitious companies and 2,500 energized fans use Superside to free themselves from the shackles of limited budgets, broken processes and stretched in-house teams.