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Launching 12-Hour Delivery!

Team Superside
Team Superside2 min read
Launching 12 Hour Turnaround Time For Creative Design

After more than two years of building the necessary scale, tech and operational processes, we are finally ready for 12-hour delivery to all our customers.

With this initiative, we are laying claim to the title “The Fastest Online Outsourcing Solution.” Anyone can now submit a project request on Superside website and have their project completed in 12 hours. Nobody else on the internet is able to do this -- not even close.

We have also launched a revamped Project Wizard that makes it easier than ever to submit new projects.

New Project Wizard


12-Hour Delivery is Available for the Following Services:

  • Graphic Design
  • PowerPoint
  • Content Writing

Most web design, research and data entry projects take longer than 12 hours, but should such a project require less time, we might be able to turn it around, in certain cases.

Launching 12-hour delivery has been a huge challenge. Some of the things we have put in place to be able to do it:

  • Team Member Availability. With more scale, Superside becomes a better service. We need to ensure 24/7 availability across all time zones for all of our services. With 24-hour delivery, we could allow a couple of hours delay in the kickoff phase, but with 12-hour delivery, we need to get going instantly. We have finally reached a scale where this is possible.
  • Incentives. Working on a 12-hour delivery project is taxing for our team members. It often requires working 12 hours straight, often through the night, and being available for revisions. To compensate for these circumstances, our team members earn significantly more on 12-hour projects.
  • Automation. Meeting short deadlines while getting the most out of the time available requires that almost all aspects of administrative project work are automated. We’ve simplified -- and to a large extent, fully automated -- invoicing, client information, staffing and much more during the last year. Doing so reduces cost and allows faster project turnaround.
  • Project Management Tech. Currently, Superside is managing about 150 concurrent projects. Coordinating such a large number of deadlines, revisions and QC processes at the same time is challenging. Our tech team has built a complete internal project management software that takes care of project information, time tracking, file management and more. The system integrates with both client communication and inte­­rnal communication platforms, and significantly reduces the chance of errors while increasing efficiency.

Let us know if you have any questions or feedback on the 12-hour delivery. We look forward to receiving your first 12-hour project.

Published: May 24, 2018
Team Superside
Written by
Team Superside
Team Superside is comprised of writers from all over the globe. We love making stuff, telling stories and sharing fun, nerdy ideas with the world.

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Superside is an always-on design company that makes design frictionless and hassle-free for marketing, sales, creative and product design teams. This means top-quality designs at lightning-fast speeds, improved velocity and go-to-market and completely secure and confidential file sharing and collaboration.

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Superside is a revolutionary way for businesses to get good design done at scale.Trusted by 450+ ambitious companies, Superside makes design hassle-free for marketing and creative teams. By combining the top 1% of creative talent from around the world with purpose-built technology and the rigor of design ops, Superside helps ambitious brands grow faster. Since inception, Superside has been a fully remote company, with more than 700 team members working across 57 countries and 13 timezones.
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