Branded experiences enable far deeper connections with your prospects than traditional marketing. In our recent Gather & Grow session, veteran creative leader Ted Bramble explained how to win a target over by appealing to their desire for "play." Breaking the pattern of daily activities for your audience is imperative for brand distinction, making brand experiences a cheat code for staying top of mind.
What if marketing went deeper? Forget going “bigger;” one day at the Vegas Sphere will run you $450K. What if marketing could take prospects to a heightened state, where they couldn’t help but think more highly of the brand in question?
It can, of course. There’s an emotional gap that marketing can fill—and capitalize on—with brand experiences.
According to Ted Bramble, a veteran creative leader with credits at Netflix, LEGO, Warner Bros. and PlayStation, creatives and marketers that turn their hand to branded experiences (“experiential marketing” to some) can supercharge marketing performance by deepening their prospects’ engagement.
In our recent Gather & Grow webinar, Bramble outlined how marketers and creatives can create experiences that elevate the brand. Watch the full webinar here to hear it from Bramble himself, and keep reading to learn how you can build these experiences with your own team.
Often referred to as “experiential marketing,” brand experiences are any marketing tactic that prompts audiences to interact with a brand in a stimulating way. They go beyond trying to pull a click out of folks through traditional means (e.g. scrolling past a static ad), by getting them to engage with whatever brand asset you’re presenting them; an in-person pop-up, a virtual event, an augmented reality (AR) experience, etc. The only limitation is your own creativity.
Willingness to experiment can be what sets successful marketing apart from stagnation. The “self-brand” connection these experiences offer can be a powerful motivator for not only purchase/partnership, but for loyalty. Coupled with tools like augmented reality (a growing trend in marketing), they also serve to distinguish brands from their competitors in the overcrowded digital marketplace.
In the webinar, Bramble explained getting your prospects’ neurons firing in an unusual way helps your brand stick with them—if not pull them deeper into your marketing funnel. He said the path to a strong experience lies in its novelty.
We need novelty to get rid of the sameness [of daily life]. When that pattern is broken, you’re more susceptible to whatever messages are being thrown your way.
The pathways we form in our brains when we engage in activities slightly out of the ordinary creates both an attraction to/interest in the source of the experience, putting said source leagues above those who stuck to the script.
While there’s no one-size-fits-all approach to brand experiences (the spectrum of possibility is wide by design), the best brand experiences seem to share some consistencies. In our Gather & Grow session, Bramble shared seven tips for creating a memorable brand experience. Here’s what he had to say…
Your consumer research is your best friend, but when you get into those smaller details, trust your intuition. Make it for you first.
For gamification to work, people usually need to be invested to start with.
B2B is full of people too. They have emotional needs, just like the people in the B2C markets.
The best brand experiences are hard to look away from. These B2B and B2C brands bet on immersiveness to aid brand distinction, and in so doing, hit it out of the park.
Knowing they had a hit on their hands, Warner Bros. spared no expense marketing the Barbie movie. You probably came across many different marketing materials throughout the campaign’s runtime, but one of the most successful tactics was the Barbie selfie generator.
Jumping on the increasingly popular augmented reality hype train, the marketers and creatives at Warner Bros. developed a Barbie filter that placed the user into the movie’s brightly colored world. It’s been used over 13 million times since its release.
Ceridian Dayforce is also jumping on the AR experience train—they partnered with Superside to enhance the brand’s presence during conventions. Using an augmented reality filter, attendees could view teasers of the suite of solutions offered by the employee management platform.
The choice to pair in-person convention stands with an AR element is one that helps the work-tech leader stand out in the densely populated tech space. It also demonstrates a level of innovation and “savviness” that can help prospects see the brand as a more cutting-edge option for solutions.
Any campaign that incentivizes use of the product/service is already on the right track. Understanding the app’s appeal with college audiences, Tinder initiated “Swipe Off,” a nationwide college competition that offered schools with the most right swipes a free performance from Cardi B.
The thrill that users experience following a right swipe is unparalleled by most consumer products; they’re already in a state of play. Reports suggested a 10 percent user increase in the targeted demographic throughout the campaign.
However valuable the insights, IBM’s annual "Think" summit is primarily a marketing opportunity. The global tech leadership conference brings together thought leaders, professionals, and decision-makers to engage in discussions, hands-on labs, and, of course… play with demonstrations of IBM's latest business-centered technologies.
Though most attendees are there to network and learn, getting to experience IBM's solutions in action while surrounded by like-minded peers makes them more apt to consider the brand. It’s also a great way to move said folks deeper into the marketing funnel—the problem-awareness stage is addressed by the conference, and the solution-awareness quickly follows.
General Electric have gotten into their business users’ heads by offering tours of its "brilliant factories" (futuristic, high-efficiency facilities packed with GE implements) to potential B2B clients. The tours provide an inside look at GE's advanced manufacturing processes, innovative technologies, and industrial solutions, demonstrating how GE's products and services can enhance efficiency and productivity for other businesses.
Seeing the products in action is one thing, but seeing the world of a facility enhanced by the products can be highly activating for business leaders in brick-and-mortar industries. It can also inspire more than one purchase.
It’s hard to get people to connect with a brand. We have a natural aversion to forming emotional connections with people who want our money, and our guard is almost always raised as a result.
When done well, brand experiences break down that barrier. They allow people to turn off the risk-averse part of their brains, and become more open to considering the brand as a solution. Simply put, brand experiences are how smart marketers get ahead.
David is a Senior Content Marketing Specialist at Superside. A former journalist with bylines too numerous to enumerate, he brings his love of storytelling and semantics to the marketing world. Recognizing the sizable gaps in the creative-as-a-service (CaaS) sector, he jumped at the chance to fill the creative void for ambitious brands. In his off hours, he enjoys loud music, making vegan meals and being made fun of for making vegan meals. He’ll gladly talk to you about any of the above on LinkedIn.