DEAR MARKETERS,
AI ISN'T GOING ANYWHERE
Pressure to perform—move fast, pivot faster and hit targets—is nothing new to marketing leaders.
But in the AI era, the landscape is getting even more competitive. (Who knew that was possible?) Some days it feels like we’re all just trying to survive.
Thankfully, the cause is also key to the solution. For enterprise marketing leaders, AI enables not just faster execution, but deeper, more strategic thinking, leading to distinctive campaigns and performance gains.
By automating routine work, making space for strategy, and surfacing insights faster, AI is already transforming how teams get to market.
Marketing leads the pack on AI adoption, too. According to a McKinsey survey, 71% of respondents say their organization regularly uses generative AI, and marketing and sales are the number one functions applying it.
Still, there’s friction. From legal and brand concerns to personal fears, enterprise teams have some hurdles to overcome before AI integration becomes the standard. Plus, trying the tools is one thing. Finding the time to unlock their full value is another.
But you’re off to a great start with this guide. Consider this a blueprint (or maybe a map and compass?) for updating how you strategize, execute and adapt to go beyond surviving and start thriving in this new reality.
The struggle stops here. And the future of marketing in the AI era? It starts with you.
IF AI IS THE LIFE RAFT, WHY ARE WE STILL DROWNING?
In conversation with Cassandra Gill, Senior Director
of Growth at Superside AI MEANS MORE, NOT LESS
AI has raised expectations.
Thanks to AI, 85% of creative leaders say executives now expect more: faster turnarounds and a higher volume of deliverables. But being asked to do more with less is nothing new, and it’s not even exclusively because of AI.
However, AI has the power to expand capacity and improve quality—without the need for bigger budgets or
larger teams.
It’s easier than ever to create. But what about the results?
“We’ve been seeing this shift since 2023, when economic headwinds in tech started to change,” says Cassandra Gill, Senior Director of Growth at Superside. She’s seeing performance marketers, especially advertisers, face immense pressure to deliver returns on marketing spend. As budget growth has slowed, many are wondering if AI can replace additional hires.
“There's definitely an expectation around moving faster and getting more done. But I think a lot of us are figuring it out as we go. Nobody wants to be the slow mover when it comes to AI.”
In this environment, it’s tempting to, well, do more with less and use AI to generate campaign content at higher and higher volumes. It's easier than ever to create ads quickly, but more ads don’t always mean better results.
If teams fall into the trap of prioritizing volume over quality in marketing creative, they jeopardize long-term goals. “AI has so many applications for marketers, but we still have constraints and limitations. Almost none of us in marketing have full visibility into how different aspects of our work will be impacted.”
“As performance marketers,
we know how important it is to iterate quickly based on feedback. AI has accelerated that pressure, but it’s nothing new in our field.”
If leadership is eager to ship more, more, more, and more, Cassandra recommends bringing the conversation back to results. What are you actually trying to achieve, and how can you experiment to get there in a data-driven way?
AI is an ideal tool for this rapid experimentation and early-stage ideation, such as generating ad copy or campaign concept ideas. It also speeds up repetitive processes, like editing content for grammar, structuring briefs, and surfacing insights from customer data.
“AI is an excellent way to move through ideation and research faster, freeing up time for deep work. But it’s a double-edged sword—junior members might look at the output and say, ‘Seems good enough to me!’” It’s a challenge to strike the right balance, but Cassandra believes marketers are ready.
“In performance marketing, we’ve had firsthand exposure to AI for a long time,” she says.
“AI algorithms have determined how Google and Meta campaigns deliver for nearly 10 years.”
KNOW WHEN TO SIGNAL
FOR
HELP
SURVIVAL TIPS TO MANAGE AI EXPECTATIONS
Here’s how Cassandra Gill suggests we anchor expectations to reality:

1. USE AI TO EXPERIMENT EARLY AND GET DIRECTION
“In growth marketing, you’ll never create the best outcomes if ideas are only coming from you, as the leader,” says Cassandra.
Hold space for everyone’s ideas, and use AI tools to quickly iterate and try them out. “Even if you think an idea’s not going to work, it doesn’t hurt to try as long as it’s not a crazy lift,” she says. Then, you can respond quickly and form a new hypothesis based on your findings.

2. JUSTIFY EVERY DECISION WITH DATA
“You can’t predict exactly what will work, but you can show you made decisions based on real experiments. What worked, and what didn’t?”
When leadership has high expectations, it’s crucial to prove you made decisions based on data, not just vibes. By experimenting early with AI, you’ll be able to gather knowledge to inform your campaign decisions. “If you know your data inside and out, you’ll be able to make your case to leadership,” says Cassandra.
3. BE THE EXPERT
Internal stakeholders who don’t work with AI often misunderstand its limits.
That’s where you come in. Embrace your role as the in-house expert: the voice of reason who can cut through hype, set realistic expectations, and guide conversations about what AI can truly deliver, and what it can’t.

4. DON'T FALL INTO THE VOLUME-OVER-QUALITY TRAP
“Everyone can now get to ‘good enough’ very quickly. But you get great results by tripling down on curiosity, pushing a layer deeper, and asking yourself, ‘Is this as good as it can be?’”
AI output should never be used as-is if the goal is unique, differentiated creative—especially if it’s not from a custom model. “You can type something into ChatGPT and create an entire blog post, but that doesn’t mean it’s going to perform.”
“What works today may not drive growth tomorrow."
Not only is the technology evolving, but organizations and their marketing goals are constantly changing, too. With AI tools allowing for rapid prototyping and ideating, the barrier to rapid experimentation has never been lower. As long as they keep their eyes on the prize—campaign results—it’s a great time to be a performance marketer.
“What works today may not drive growth tomorrow. What failed three months ago might be a success today. Marketers must be open to pivoting, changing, and responding in real time.”
THE ASCENT: FINDING YOUR GRIP ON AI ADOPTION
In conversation with Helen Lee, Director, Global Brand and Integrated Marketing at McAfee HARD PLACE, MEET ROCK
Marketing leaders are between a rock and a hard place when it comes to AI.
We’re expected to drive adoption, own experimentation, and become AI-native. But we’re on the hook for the outcomes of those experiments, and their ultimate effect on the business.
The C-suite may be eager to drive wide adoption, wanting AI to be used nearly everywhere. But that comes with serious legal, security, and reputational risk. This is a complex environment in which to drive buy-in, build excitement, and upskill teams to work responsibly and effectively.
"We must play the long game and think about what AI could look like a year from now."
“Every creative leader has to think about the impact their use of AI could have on customers. It’s an individual choice from company to company, but at a time with little governance and policies, we must play the long game and think about what AI could look like a year from now,” says Helen Lee, Director, Global Brand and Integrated Marketing at McAfee.
There’s also likely to be a wide range of perspectives on adoption within teams, from anxiety to excitement. Many teams are also experimenting on their own already—for example, loading company data into personal ChatGPT accounts. This can lead to inconsistent applications and security issues.
“Every organization has early adopters, people who are hesitant, people just don’t want to get left behind, and people are fighting against this technology out of fear.”
But everyone has one thing in common—they know this is a tool they must learn to stay relevant.
Helen’s tip for driving adoption: think critically about when to use AI, platform AI champions to build excitement, and always come back to what’s right for your brand.



SURVIVAL TIPS FOR AI ADOPTION
Here’s how Helen Lee suggests we navigate some rocky terrain:

1. JUST BECAUSE YOU CAN, DOESN'T MEAN YOU SHOULD
There’s a proliferation of AI tools, and many are chasing AI applications for their own sake.
But used indiscriminately, AI can compromise brand integrity, customer relationships, and the company’s bottom line.
For example, McAfee’s reputation rests on being perceived as trustworthy, so they don’t attempt to replicate realism. “It would be cheaper to use AI images in our creative, but we choose not to because it compromises our brand. McAfee as a company is all about security and protection.”
But on the flip side, there are plenty of other companies with situations that are perfect for AI—Ikea’s catalog images, for example, are almost completely AI-generated.
2. LET AI CHAMPIONS LEAD THE WAY
“There’s always someone who’s really ahead of the curve. Find these people, and give them a spotlight to teach others.”
Who on your team is naturally curious about AI tools already? Who is ahead of the curve? Give those people the mic. Listen to their ideas, and then create opportunities to experiment with and scale them across the team. Use structured experimentation to direct and temper their curiosity. “Unchecked curiosity can lead to unproductive rabbit holes,” says Helen.
Start by checking out which tools you’re already using that have AI capabilities, like Grammarly or Copilot. Once you’ve found these low-barrier opportunities for experimentation, brainstorm potential experiments with your champion, agree on a few, and move forward in a structured way.

3. FOLLOW YOUR MORAL COMPASS
“There are no default standards for AI policies or governance right now. Every leader has to ask themselves how comfortable they are with using AI in relation to their business.”
Creative leaders need to stay ahead of legal and ethical concerns as they plan adoption—and with a technology as new as AI, there are no established standards to fall back on.
The bright side? It’s up to you. Look to your brand, your industry, and to your own teams, to find out what your ethics are and how AI fits in.
“Marketing teams can do things that are really fun and fantastical, but that begs the question: when is that the right choice?”
This is an incredibly exciting time for marketers who are ready to think boldly—but still move deliberately—towards adoption. There are no hard rules (yet). All marketers can do is stay informed on the state of the technology and be guided by their audience’s preferences and their business’s goals.
“There are a lot of question marks around when you should use AI in creative production, or even whether you should use it at all.”
FIND A PARTNER
WHO KNOWS
THE TERRAIN
Think boldly move deliberately.
AI in action: McAfee’s
Keep It Real campaign
McAfee’s Keep It Real campaign educated consumers about avoiding phishing scams. Helen’s creative team faced a unique challenge to come up with campaign ideas; they needed to ship at a speed that called for AI, but had to stay true to McAfee’s brand values.
The answer? Deliberately avoiding realistic imagery. They used AI to generate videos of humans gradually shifting into strangeness—for example, having three arms. “The campaign was all about the importance of looking twice,” says Helen.
By staying true to McAfee’s identity, the team used AI to reinforce trust, not compromise it.
“McAfee is very careful about how we use AI, since we’re a digital security company. Because we have products that spot scams, it would be hypocritical to use synthetic humans in campaigns unless we’re owning that the images aren’t real.”
STAYING FRESH IN A FIELD OF SAMENESS
In conversation with Kira Klaas, VP of Corporate
Marketing at Later FRESH IDEAS ARE
RARE
Fresh creative thinking has always been rare. Even before AI, everybody copied everybody—it’s just that now, the problem is dialed up to 11.
For marketers, the stakes are high. If ads and videos look the same as competitors’, campaign performance will take a hit. But marketers can use AI to differentiate instead of imitate; it just takes effort and intentionality.
“Without doing the strategic work of understanding your audience and getting out of your echo chamber, you will inevitably end up creating more of the same,” says Kira Klaas,
VP of Corporate Marketing at Later, a platform for social media management, influencer marketing, and social listening.
Copies of copies of more copies.
“AI tools are still so new that we see a lot of trend copying. In early AI B2B branding, we saw purple gradients and sparkle icons everywhere.”
It’s not that AI output is automatically worse—it’s that it can become a shortcut past the strategy that makes creative effective. To sharpen AI content’s voice and focus, Kira prioritizes crystal-clear brand identity and positioning.
Having a defined brand foundation upfront makes it faster to assess whether AI output aptly meets brand standards and supports growth goals. For example, don’t generate AI copy without solid positioning, or campaign imagery without a brand kit of reference images.
Another watchout—LLMs have a tendency toward “glazing” or agreeing with or automatically validating users’ ideas to keep them engaged. For example, if a marketing lead requests the campaign copy to be used across multiple social platforms, the AI might affirm the approach instead of warning that audiences behave differently on each platform.
To avoid the yes-man effect, Kira recommends making it a habit to push back, ask for alternatives, and workshop results with real-life colleagues, not letting LLMs do all of the critical thinking for you.
“I'd rather see a brand take a creative risk that's aligned with their values than play it safe with generic AI-generated content that could come from anyone.”
Wielded correctly, AI actually makes it easier to stand out. But simple execution doesn’t mean brilliance happens without intention.
One of Kira Klaas’s favorite AI workflows centers on audience insights analysis.
- Load customer data into an LLM tool, such as company name, industry, buyer title, products used, client relationship dates, total revenue generated, and anything else relevant.
- The AI extracts key insights, like the most common client industries, the sectors with the strongest win rates, and the buyer titles most often tied to successful deals.
- Get the LLM to distill these findings into a one-page summary that describes the ideal company and buyer profile with the highest likelihood of success.
- Finally, use these insights to shape marketing and sales strategies, whether by emphasizing certain industries, adjusting outreach tactics, or tailoring case studies to resonate with a specific target audience.
DON’T FORGET
TO FEED THE GPTS
SURVIVAL TIPS FOR UNIQUE AI CONTENT
Here’s how Kira Klaas suggests we can develop unique on-brand AI content:

1. SHARPEN YOUR TEAM'S TASTE
“The more you can engage in tastemaking work together, the more you'll build the muscle to understand why a piece of creative is or isn't working.”
To build a culture of design excellence, teams should get in the habit of discussing real pieces of content and what makes them tick. AI is a great way to put this into practice.
For example, generate pieces of example content, and discuss them together in a workshop session.
2. ITERATE WITH AI THEN CURATE WITH YOUR GUT
“There’s definitely a temptation to just produce more, and see what sticks. But you don’t learn what’s working by throwing spaghetti at the wall.”
By building tastemaking skills, teams can get comfortable in an editor or curator role. Handled correctly, AI can help teams get past execution grunt work, to focus on strategy: why certain designs might drive results and strengthen your brand.

3. BUILD CUSTOM GPTS AND KEEP FEEDING THEM CONTEXT
“Rich context is where custom GPTs have the most potential. They can often gather and process more inputs than humans can hold together.”
Kira creates custom GPTs, or Claude Projects, for specific tasks and enriches them with company, brand, and audience data. She recommends continuing to add more context into each project over time, from internal communications to press releases to CRM data. “The best outcomes I’ve seen have been from consecutively adding knowledge as I develop my own thinking,” she says.

Don’t waste AI’s potential by just using it to ship more campaigns, faster.
Treat it like a research assistant that can allow you to go even deeper—collecting rich audience insights and using them to craft engaging content that makes customers feel connected to
your brand.
“How does your brand identity speak to the audience's emotional needs? That’s the core question for unique, differentiated content.”
EXPLORING THE CONTENT JUNGLE
In conversation with Drew Brucker, AI Creative Consultant at Brainchild Diversification isn’t optional—it’s survival.
AI content is flooding the internet, and it’s harder than ever to stand out. If marketers want to be seen and heard, channel and format diversification isn’t optional—it’s survival.
Relying too heavily on one channel is risky. Algorithms shift. Trends change. Audiences move fast. If you’re not branching out and experimenting, you’re leaving the door wide open for competitors to capture attention that should be yours.
But diversification can feel like an uphill battle. New formats and channels keep emerging, like short-form video, livestreaming, and AR, but most teams don’t have the bandwidth or expertise to test them.
To build strong customer relationships, marketers need to show up authentically on multiple platforms and use super-engaging formats. Content must resonate with each channel’s unique audience, while still feeling true to their brand’s voice.
"Brands can’t expect results if they re-use exactly the same content on different platforms,” says Drew Brucker, AI Creative Consultant
at brainchild.
“You wouldn’t speak the same way in a board meeting as with a friend over coffee. Social platforms are the same—each has its own culture, language, and audience."
If this sounds like a lot of work, you’re correct. But that’s where AI comes in. Marketers can diversify without overloading teams by focusing on a few core channels, then using AI-powered workflows to adapt that content for other formats
and platforms.
For instance, a team might start with a cornerstone blog post or video, then prompt an AI tool to spin that content into a range of tailored assets. A simple prompt could be: “Summarize this 1,200-word blog post into a LinkedIn carousel outline, a 150-word Instagram caption, and three X post drafts that maintain a professional yet approachable brand voice.”
The output might include a slide-by-slide breakdown for LinkedIn, highlighting key takeaways, a concise Instagram caption with a call to action, and three snappy, scroll-stopping X post options. As long as these repurposed pieces are guided by a strong foundation of brand voice and strategy, AI becomes a force multiplier—allowing marketers to amplify reach and diversify formats without sacrificing quality.
“Build depth first, then breadth second with AI as your multiplier. Focus on doing a few things exceptionally well, then use AI to extend that work without burning your
team out,” says Drew.
SURVIVAL TIPS FOR AI DIVERSIFICATION
How Drew Brucker suggests we get some variety in our channel and format diet:

1. USE AI TO ADAPT
“The real value of AI is leverage. It lets you do more with what you already have.”
With AI, one pillar asset can spin into ten different formats without burning your team out. For example, one strategic video conversation becomes Shorts, audiograms, carousels, blogs, even emails. All are fine-tuned for each platform’s culture, not just cross-posted.

2. HAVE DISCIPLINE TO SAY NO
“As much as we talk about speed and scale with AI, it’s arguably more important to have the discipline to know when to say no.”
Because AI lowers the barrier to experimentation, teams need clear standards for deciding what’s worthwhile. Leadership should define which outcomes or metrics are current priorities, so teams can select ideas that ladder up to those goals.
When teams know what success looks like, they can use AI to explore the content jungle with their eyes on the big picture.
3. RELIEVE THE BLOAT
“With AI video tools, I can scale short-form video production without bloating headcount. That allows me to keep content high-quality and on-brand without any creative compromises.”
With AI, video production doesn’t need to be a bottleneck. Tools like Midjourney can create unique animations and videos that feel authentically on-brand—especially when trained on well-developed AI brand guidelines.
MAKE BIG SWINGS
THE KEY TO THRIVING IN THE CONTENT JUNGLE?
Deep, audience-centric pillar content that naturally branches across multiple formats. AI is the secret sauce that lets marketers achieve this personalized, customer-first messaging at scale.
“AI lets me focus on creativity, messaging, and resonance while it handles the first principle thinking, repurposing, and admin work. I keep final decisions and high-impact creative moments human.”
Drew’s favorite AI workflow: repurposing customer conversations.
- Record a long-form video conversation or podcast. With ChatGPT, extract hooks, soundbites, timestamps, titles, descriptions, and themes from the transcript.
- With AI video tools, auto-generate short clips with captions for social, drafts for articles or social posts, and key pull quotes and takeaways for email campaigns.
- With Midjourney, generate custom visuals to replace stock images, so everything feels branded and fresh.
- Combine clips, captions, and videos to generate an entire week’s worth of content, tuned for each platform, without a huge content team.
RACING AGAINST THE RAPIDS
In conversation with Gah-Yee Won, Head of Marketing, Consumer Group at Intuit FIND YOUR CREATIVE NORTH STAR
Speed has always mattered in marketing—but AI has truly accelerated the vision for what’s possible.
Marketing teams are under pressure to deliver results faster. But the AI tools they’re experimenting with are so new that they don’t always have proven return on investment.
As teams strive for speed, they face competing pressures from within their organizations. Leadership likely has a bold vision of an AI-powered future. Legal and IT departments have valid security and compliance concerns. And within teams, people might fear change or being replaced.
Still, marketers are expected to ship, test, and iterate campaigns quickly.
AI dangles a tantalizing promise: even faster speed-to-market and speed-to-insight. But how can marketers actually realize it? AI has the potential to make creative teams faster, but it’s not a given; finding AI-enabled speed takes skill and experimentation. How fast you’re going only matters if you’re heading to the right place from the start.
Teams must figure out the why of moving faster before the how.
Without attention to quality, using AI to generate more campaigns will just increase tool spend, not campaign performance. Campaign quality should remain the North Star.
To understand how AI can get you to the same quality bar faster, try working backward from past high-performing campaigns. How could AI have sped up the process of getting to that end product? Can you pilot those ideas in workflows going forward?
Three principles to keep you on track:
- Document every AI decision, such as which tools to rely on, which tasks to use them for, and where they
don’t stack up. These will become established best practices later.
- Don’t hesitate to abandon a tool that isn’t
delivering quality at speed, no matter how much you’ve invested in it.
- Cultivate curiosity and patience in yourself and your teams. You’re playing the long game.
The deeper you get into using AI tools, the more you realize what they can and can't do. And with the rapid pace of innovation, you need to try new tools and combinations of tools to best leverage their strengths.
It's not finding a silver-bullet AI tool; it's finding the right set of tools. Creating even a short video may call for 3-5 different tools to get to the quality you need.
As your team experiments, you’ll discover which tasks are best sped up with AI, which can be elevated slightly, and which should never be replaced.
For example, Gah-Yee Won, Head of Marketing, Consumer Group at Intuit has near-completely automated her team’s brief-writing process, with only light human revision.
They use AI during the conceptual stages of ideating campaigns, but only to augment their own human vision, such as by generating rough ideas to expand on together.
Teams should lean on AI to surface rough angles, spark creative directions, and expand on themes they might not have considered alone. AI outputs should be treated as raw material—conversation starters that the team refines, reshapes, and elevates through collaborative discussion.
This approach keeps the efficiency benefits of automation while ensuring that the final campaigns remain firmly rooted in the team’s human judgment, strategy, and brand voice.
SURVIVAL TIPS FOR AI SPEED
Here’s how Gah-Yee Won suggests using AI to keep your head above water:

1. START SLOW WITH PILOT PROJECTS
Don’t implement AI tools across workflows until you know they’ll make you faster. To gather that data, start with a pilot project.
- Identify workflows most in need of acceleration.
- Choose a single stage of the workflow to automate, and one AI tool to try out.
- Run one experiment, with results you can easily measure.
- Review every experiment, throw out use cases that don’t work and keep those that do.
2. DON'T TRY TO RIDE EVERY WAVE
AI moves fast—trying to learn everything about every tool is impossible.
First, leverage knowledge that your organization has already collected, like SOPs or experiments from other teams, to get ideas. Then, focus on essential tasks and how you can automate them.
Finally, give yourselves grace. There will always be more to learn, and hardly anyone feels completely AI-fluent just yet.

3. GO FAST AND THEN GO FURTHER
Now that moving faster is table stakes, you’ll need a different competitive advantage.
Accelerating work with AI frees up extra capacity on your marketing team. Use that space to dream big and stand out. What unique angle can your team bring to each campaign? What “far-out” experiments can you tackle now that you have more resources? This is your human competitive edge.
Remember, slow is smooth and smooth is fast. That’s true with AI implementation too.
Slow and steady wins the AI race, so keep your journey measured and methodical. Start with small, controlled experiments, measure and track outcomes, and keep iterating again and again.
SPEED
IS SAFETY
FULL SHIFT AHEAD
The AI era is one of opportunity, growth, and space for bold experimentation. There’s nothing to fear—in fact, marketing teams stand to unlock entirely new levels of efficiency and impact.
The key is to pair big thinking about AI’s potential with a crystal-clear focus on what audiences, internal stakeholders, and campaigns truly need right now.
Here are our 5 favorite survival tips shared by the marketing leaders in this guide:
- Before using AI to ship more, more, and more, stop and ask yourself why. What end goal are you trying to accomplish?
- The root cause of boring, repetitive AI content? Skipping the foundational work of getting to know your audience.
- Use AI as a multiplier to adapt core content assets for multiple channels and platforms.
- To speed up work without compromising quality, work backward from high-performing campaigns. How could AI have helped you reach the same end result faster?
- Drive adoption by finding the AI champions you already work with, then amplifying their voices.
Your team deserves more than survival mode
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Still hungry for insights? Try these next.
Editors Melissa McFarlane, Jen Rapp, Josh Mendelsohn. Creative Direction Kae Neskovic, Graeme McCree, Piotr Smietana, Joshua Roscoe. Web Design Camila Giannini, Pedro Carmo, Vladislav Balabanovich, Ameen Aburayya. Design Devin Terrey, Nathalie Jourdan. Content Genevieve Michaels, Tessa Reid, Sam Newdigate, Ashleigh Robyn. Contributors Cassandra Gill, Helen Lee, Kira Klaas, Drew Brucker, Gah-Yee Won, Júlio Aymoré, Jessica Rosenberg, Gareth Morgan, Julia Jaskólska, Ayesha Mathews Wadhwa. Project Management Sofia Bittolo, Iliada Karamintziou.


