Superside is looking for a dedicated, reliable and driven Ops Support Specialist to serve a fundamental role within the Operational Excellence area.
Superside is a fully remote future-of-work startup, offering strategic creative solutions to big brands, including Amazon, Facebook, Salesforce, Experian, Puma, LVMH, S&S Activewear, RedBull, ++.
We find and recruit the best people from the top tier firms around the world, now in close to 60 countries. We're backed by Y Combinator, Slack Fund, Freestyle Capital, and High Alpha.
The Ops Support Specialist will be responsible for monitoring account health on customers’ first level of contact. This involves monitoring the communication among customers and Creative Project Managers to identify concerns and/or early indications of dissatisfaction and reporting these to the Project Support team.
Anneke has over 100 local and international awards, ranging across design craft to results, including Cannes, D&AD, One Show ++
Previously a Creative Director with Ogilvy in Johannesburg
At Ogilvy, Anneke led accounts such as Kimberley Clark, KFC, Deloitte, MTV, Vodafone, Mondelez, ABinBev ++
Started her career at a digital advertising start-up, which she was a part of growing into an award-winning agency
Rated best digital agency in South Africa for 5 consecutive years during Anneke's tenure, the agency was acquired by Ogilvy / WPP
Previously a Design Director with Líder in Bogotá
Worked with accounts such as Kellogg’s, Bavaria, Alpina, Abbott, ++
Started her career as a Graphic Designer for Brunazzi&Associati and then Sobrio in Italy, then LGSN Dienstleistungen in Germany
"One of my greatest fears, when I joined Superside, was that I was going to miss the human connection because it was remote, but I have learned it is the complete opposite. I have built incredible relationships with people from all around the world, whom I would not have had the chance to meet in an ordinary workplace."
More than 80 local and international awards from Cannes Lions Festival, Ojo de Iberoamérica, Effie Awards, ++
Previously a General Art Director with Orson Agencia Digital and with Madison DDB in San Jose
Art Director with Havas Tribu, and Senior Designer with Leo Burnett
Kenneth has led branding and projects for UNICEF, McDonald's, Movistar, Cargill, Sony Ericsson, Phillip Morris, Marlboro, Renault, Audi, Mercedes-Benz, RAM, KFC, ++
Previously a Manager with MCN Middle East Communications Network in Dubai, the largest advertising & marketing network of agencies in the Middle East
Before that, Bernard was a Media Planner and a Senior Media Researcher with MindShare in Dubai
Bernard has a Strategic Marketing & Marketing Management degree from Cornell University, New York
Featured at Weltformat, in AdAge, Coverjunkie, Lobbiaz, and several other global publications and exhibitions
Previously an Art Director with McCann, Ogilvy & Mather, and Sancho BBDO in Bogotá
Before that, Alejandro was a Graphic Designer with J. Walter Thompson Worldwide, and with DDB Colombia
Alejandro has worked with accounts such as Amazon, Pfizer, Toyota, Latam Airlines, Shopify, ++
Inês’ recognition and awards include Cresta, Cannes shortlist, Eurobest shortlist, and Prémios Eficácia
Previously a Design Supervisor with excentricGrey and Grey Group
Before that, Inês was a Partner & Head of Design with Oficinas Gerais, and an Art Director with Publicis and with BBDO
Inês' accounts included Renault, Nissan, SEAT, L’Oréal, Parfum&Beauté, Nestlé, Panrico, Sanofi Aventis, Biotherm, P&G, Sagres Beer, Carlsberg, Inditex, O.B., European Parliament, ++
BA (Hons), Graphic Design, Camberwell College of Arts, London
Paola’s recognition and awards include Shortlist Effie Colombia and Bronze IAB Colombia
Previously a Content Media Specialist with Foreo, Digital Account Executive with McCann Worldgroup, Account Executive with Geometry Global, and Media Buyer with OMD in Bogotá
Started her career at a digital advertising agency and grew to become Key Account Manager with Vespa Media in Buenos Aires
Paola’s accounts included Mercedez-Benz, Diageo, Banco de Bogotá, Four Season Buenos Aires, Lollapalooza Argentina, Avianca, Lifemiles, Panamericano Hotels & Resorts, Osaka Buenos Aires, ++
Previously a Creative Content Designer with Sancho BBDO in Bogotá
Before that, Iván was an Art Director with McCann Worldgroup
Iván's accounts included Mastercard, Banco de Occidente, Nestle, Ducales, Spring, Mondelez, L'Oréal, William Grant and Sons (Grant's, Glenfiddich, Hendrick's, etc.), Ferrero (Nutella, Kinder, Ferrero Rocher, Tic Tac), ++
"In Superside, I truly feel part of a team even though we are remote. I get overwhelming support from my colleagues, and I can work with amazing clients and brands from anywhere in the world."
Stay in touch with Superside news, announcements and more on social media.